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In newspaper, I read about the exploitation of gig drivers. This project started with interest in what and how drivers work. I try to come up with the better solution for them.

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With some exceptions, many gig drivers in most areas make around less than twenty dollars. Considering gas and car maintenance, they are actually barely making living through such app as Postmates Fleet and Uber Eats Driver.

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I, by myself, used this app. I also observed another person using it. This is the result of careful consideration of the perspectives involving its customers, restaurants, businesses and drivers.

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  • This is the project I did for my master’s.

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Sketch (Software)

Sketchbook

Pen

UX Research

Role-Playing

Try it yourself

A Day in the Life

Activity Analysis

Expert Review

UX Deliverables

User Flow

Wireframes

Prototype

Visual Results

Presentations

Problem Identified

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Courier Experience

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User Flow

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Wireframes

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Prototype

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Prototype Video

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